Helium Credit

Collections Associate

Work Type: Full Time

Helium Health is a full-service Healthtech company that provides a suite of solutions for healthcare providers, payers, and patients in emerging markets — at the core of which is our SaaS based electronic medical records/hospital management information system (EMR/HMIS).

We are looking to hire a Collections Associate who will be responsible for loan analysis, background research, collections and debt recovery.


  • Achieve assigned recovery targets to contribute to the company’s financial performance 

  • Monitor loans for compliance and conduct research and evaluate how changes in macroeconomic environment (including competitor trends) impacts the performance of credit portfolios.

  • Monitor, observe, and report on trends and patterns which will improve the loan process.

  • Prepare periodic and annual reports concerning the status of loan collection and follow up on non-performing loans and ensure reporting and record keeping system, identifying defaulting demographics. Analyze delinquent loans, and determine when legal action must be taken.  

  • Consult and negotiate with customers regarding financial transactions, payment terms, and credit limits.

  • Analyze and interpret financial information of potential customers,

  • Complete loan application forms and submit them for approval.

  • Develop strategies to help improve the loan application process.


  • Experience in banking, loan collection, and credit risk analysis.

  • Bachelor’s Degree in Accounting, Business Management or any other related field is required.

  • Excellent organizational, analytical and time-management skills.

  • Able to communicate effectively.

  • Motivated self starter with the ability to work independently with purpose and accuracy in a fast-paced environment

  • High proficiency in all areas of Microsoft Office including  Outlook, Word, Excel and PowerPoint

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